AroTRON

Your trusted ally in debt collection management. Take control of your collections today.

AroTRON

AroTRON is your cloud-native product for managing collections and recoveries effortlessly, focused on your customers. With features like a self-service portal, automated decisions, intuitive dashboards, and smart reporting, our platform makes debt management simple. It also offers easy integration, automated communication, and support for multiple currencies and languages, empowering businesses in various countries to streamline their processes.

AroTRON in numbers

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implementations

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years in the market

Benefits

Discover the transformative power of AroTRON in revolutionizing your debt management procedures, providing customized solutions perfectly aligned with your organizational requirements.

Improved accuracy and efficiency

AroTRON’s user-friendly interface and customizable settings allow the system to easily adapt to your specific requirements. Its bulk data import capabilities facilitate efficient loading of diverse portfolios from multiple sources, saving valuable time while ensuring accurate data capture.

Enhanced omnichannel communication

AroTRON empowers you to enhance customer communication with advanced segmentation tools. It categorizes customers based on risk level, amount owed and payment history, personalized and timely reminders are sent via SMS, email and phone calls; this is ensures a seamless and supportive payment experience. Automated communication workflows, including SMS, email, and phone calls, are established to remind debtors of their outstanding payments.

Minimized errors and risks

AroTRON’s Decision Engine automates decision-making processes, including when to escalate a case to legal action. This feature enhances efficiency by automating routine decisions, allowing focus on more complex cases. Payments are processed through various channels supported by AroTRON, such as online portals or direct bank transfers.

Time to market: fast setup & reliable support

AroTRON allows for fast deployment, helping you get started right away. With reliable customer support available, any issues are quickly resolved, keeping your debt collection process running smoothly.

Seamless cross-country implementations

AroTRON is a multi-market, multilingual, multi-tenant, and multi-currency software. It is designed for rapid deployment across multiple countries, adapting effortlessly to customer requirements through parametrization and configuration. With a proven track record of seamless updates, it ensures consistent performance across all instances. One indicative example is a customer efficiently operating in 9 countries with centralized processes and reporting. Their implementation was completed in under 6 months.

Seamless integration & tailored solutions

Eliminate data silos with AroTRON’s flawless integration into existing systems. Its customizable features allow for tailored solutions, including specialized collateral management for financial institutions and credit purchasers.

Productivity boost & customer proactivity

Boost productivity with advanced features like rule engines and workflow management. AroTRON’s ML and AI-ready platform enables proactive customer engagement by predicting behavior, segmenting audiences, and automating communications.

Scalability & cloud-native architecture

AroTRON adapts to your evolving needs, whether you’re a small business or a large enterprise. Its cloud-native architecture ensures agility, scalability, and uninterrupted performance.

User-friendly configuration & legal compliance

Non-IT staff can easily set up workflows and rules, while AroTRON swiftly adapts to meet legal and operational requirements, ensuring compliance in decision-making.

360° customer insight

AroTRON’s Advanced Integration Services provide seamless data management and operational efficiency, serving as a single point of reference. With multi-tenant support, it unifies data from multiple business entities and legacy systems, delivering a single, cohesive view across all applications. The product also offers customer unification and data cleansing services, eliminating duplicate profiles and enabling organizations to fully harness AroTRON’s customer-centric model. This ensures accurate, streamlined data management, allowing you to optimize customer interactions and improve overall operational performance.

Efficient, user-friendly, real-time, reporting

AroTRON’s reporting and analytics tools, provides real-time insights and detailed reports that offers the capability to monitor the progress of debt collection efforts. These tools help clients to assess the effectiveness of collection strategies and make data-driven decisions.

Information Technology and Business Intelligence gives a helping hand, not only to us, but also to the other companies that are related to the airport.

ATHENS INTERNATIONAL AIRPORT

Relational provided us with personalized support, very experienced staff and on-time implementation of projects and change requests.

ALPHA SUPPORTING SERVICES

Together with Relational S.A., we have executed various projects across our telecom operators in Europe and Africa. Relational S.A. is a key partner in a larger cross-operation project to build a uniform, automatized, best-in-class environment to handle requests from Network, IT, CRM and Sales departments

NJJ GROUP

Relational S.A. has proven to be a key partner in supporting Pepper’s vision to develop our established franchise across Europe; their customer centric attitude and implementation agility provides Pepper with a strong competitive advantage

PEPPER EUROPEAN SERVICING

Our goal is to improve the servicing of customers inside and outside our operations. Relational S.A. contributes significantly in this direction by having a vast experience in this field, with excellent technical resources and a very attractive solution offering.

NJJ GROUP

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